TibbloIn short
- The game does not collect, store on a server or share any personal information.
- There is no account, no chat and no way to contact other players.
- There are no ads, no analytics and no tracking, in the game and on this website.
- The game works fully offline. Your progress stays on your device unless you turn on cloud save.
- We only receive personal information if you email us, and we use it only to reply.
1. Who we are
Tibblo – Pocket Pet ("Tibblo", "the game") and the website ballioz.com are made by Başar Ballıöz, an independent developer based in Türkiye ("we", "us"). For the EU and UK General Data Protection Regulation (GDPR) and Türkiye's Personal Data Protection Law No. 6698 (KVKK), we are the data controller for the limited information described below.
Contact for anything about privacy: support@ballioz.com.
This policy covers the Tibblo app on iPhone, iPad and Android, the pages of ballioz.com, and messages you send us.
2. The game
What we don't collect
Tibblo does not ask for or collect your name, age, email address, phone number, location, photos, contacts, microphone or camera. It does not read advertising identifiers and contains no advertising, analytics or tracking code. The game's own code makes no network requests.
What stays on your device
To let you continue where you left off, the game saves your pets (including the name you typed for each pet), coins, items, room styles, scores, settings and a random device code that tells your devices apart when cloud save is on. These files stay on your device. We cannot see them. Uninstalling the game deletes them, and "Settings → Start over" deletes the pets on this device.
The grown-up check
Before a purchase or a link that leaves the game, Tibblo asks a simple multiplication question. The answer is checked on the device and is not stored or sent anywhere.
3. Cloud save (optional)
If you turn on "Cloud save" in Settings, the game keeps a copy of the same game file with your device's own platform service:
- on Android, in Google Play Games saved games, linked to the Play Games profile on the device;
- on iPhone and iPad, in iCloud, linked to the Apple Account on the device.
Google and Apple run these services under their own privacy policies and act as independent controllers. We do not receive your account details and cannot read the saved copy. Turning cloud save off stops new copies. See Deleting your data to remove the stored copy.
4. Purchases
Tibblo offers optional coin packs. Payment is handled entirely by the App Store or Google Play, under their terms and privacy policies. We never receive your card or payment details.
The stores give us sales records (such as an order number, the product, price, date and country) that we need for accounting, taxes and refunds. On your device, the game keeps the store's order numbers so a purchase is never granted twice and can be restored.
Legal basis: performing our contract with you (GDPR Art. 6(1)(b); KVKK Art. 5(2)(c)) and our legal obligations for tax records (GDPR Art. 6(1)(c); KVKK Art. 5(2)(ç)).
5. Reminders (optional)
If you allow notifications, the game schedules gentle reminders on the device itself, for example when your pet gets hungry. They are created locally and are never sent through a server. By default they stay quiet between 20:00 and 08:00. You can turn them off in Settings or in your device's notification settings.
6. When you email us
If you write to support@ballioz.com, we receive your email address, your name if you include it, your message and any attachments. We use them only to answer you and to fix the problem you report.
- Legal basis: our legitimate interest in answering questions about our products, or taking steps for a contract when the question is about a purchase (GDPR Art. 6(1)(f) and (b); KVKK Art. 5(2)(f) and (c)).
- Who handles it: Cloudflare forwards mail sent to ballioz.com addresses, and the mailbox is hosted by Google (Gmail).
- How long: we delete support conversations within 12 months of the last message, unless we need them longer for a legal claim. You can ask us to delete them sooner.
Children should ask a parent or guardian to write to us. If we learn that a child under 13 has written to us, we will reply to a parent where we can and delete the message.
7. This website
ballioz.com uses no cookies, no analytics, no advertising and no third-party embeds. Fonts and images are served from our own domain.
- Language choice: if you pick EN or TR, your browser remembers it in its local storage on your device. It is never sent to us, and you can clear it in your browser settings.
- Server logs: the site is hosted by Vercel. To deliver the pages and protect them from abuse, Vercel processes technical data such as your IP address, browser type, the page requested and the time, and keeps it for a short period. Domain name service is provided by Cloudflare.
Legal basis: our legitimate interest in running a secure website (GDPR Art. 6(1)(f); KVKK Art. 5(2)(f)).
8. Children
Tibblo is made for children and families. We do not knowingly collect personal information from children under 13, or under the age set by the law where they live, and the game does not show ads or track behaviour. This is how we meet the US Children's Online Privacy Protection Act (COPPA), the GDPR's rules for children and Google Play's Families Policy.
The only thing a child can type in the game is a name for their pet, and it stays in the game file on the device. If you are a parent or guardian and believe your child has sent us personal information, email us and we will delete it.
9. Service providers
We do not sell or rent personal information, and we do not share it for advertising. The only companies involved are the platforms and providers below, each under its own privacy policy:
| Provider | What for | Privacy policy |
|---|---|---|
| Apple | App Store, purchases, iCloud cloud save | apple.com/legal/privacy |
| Google Play, purchases, Play Games cloud save, the support mailbox | policies.google.com/privacy | |
| Vercel | Hosting ballioz.com | vercel.com/legal/privacy-policy |
| Cloudflare | Domain name service and email forwarding | cloudflare.com/privacypolicy |
Some of these companies process data outside your country, including in the United States. They do so under the safeguards they provide for international transfers, such as standard contractual clauses (GDPR Chapter V; KVKK Art. 9).
10. How long we keep data
| Data | Where | How long |
|---|---|---|
| Game progress and settings | Your device | Until you delete the app or use "Start over" |
| Cloud save copy | Google Play Games or iCloud | Until you delete it there |
| Sales records from the stores | Store consoles and our accounts | As long as tax law requires |
| Support emails | Our mailbox | Up to 12 months after the last message |
| Website server logs | Vercel | A short period, under Vercel's policy |
11. Deleting your data
- On the device: "Settings → Start over" deletes your pets. Uninstalling Tibblo deletes all of its files.
- Android cloud save: open the Google Play Games app, go to Settings and choose "Delete Play Games account & data", or delete only Tibblo's data from there.
- iPhone and iPad cloud save: Settings → [your name] → iCloud → Manage Account Storage (or Manage Storage) → Tibblo → Delete Data.
- Support emails: write to support@ballioz.com and we will delete them.
Tibblo has no account, so there is no account to close.
12. Your rights
Depending on where you live, you can ask us to tell you what personal information we hold about you, give you a copy, correct it, delete it, restrict or object to its use, or move it to someone else. Under KVKK Article 11 you also have the right to learn whether your data is processed, its purpose, and who it is transferred to in Türkiye or abroad.
To use any of these rights, email support@ballioz.com. We answer within 30 days and free of charge. Because we hold so little, the answer is often simply "nothing".
You can also complain to a data protection authority: in the EU, the authority in your country; in the UK, the ICO; in Türkiye, the Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu).
California and other US states: we do not sell or share personal information and do not use it for targeted advertising.
13. Changes
If this policy changes, we will post the new version here with a new date. If a future version of the game would collect new information, for example if ads were ever added, we will update this policy and explain the change in the release notes before that version is released.
14. Contact
Başar Ballıöz · support@ballioz.com · Imprint